Fixed Rated and Reviewed alert on rating, when review is optional

[CarpCharacin]

I have reviews enabled, but they are optional. A member rated a showcase item, but did not leave a review and I am watching the item, so I got an alert saying: . I clicked on it and it said:

Utah Fishkeepers - Error
The requested review could not be found.

It still had me approve the review for the rating to show up even though there was no review, just a rating.

 

[Bob]

That is a REVIEW alert, not a RATING alert. A RATING alert will link you to the Item and doesn't mention the word review at all. A REVIEW alert will link you to a review (as there is something to actually view).

Also, RATINGS bypass the moderation queue as only records with the field 'is_review' are fetched.

Not sure what would cause a RATE ONLY to fire off a REVIEW Alert and there is NO WAY that a RATING ONLY should be showing up in the moderation queue because there is a WHERE CLAUSE that fetched based on the field 'is_review'.

Any modifications done on your site pertaining to Showcase Ratings and Reviews?

Might be a good idea to temporarily check "require reviews" if it continues to be a problem (or ratings only).

I'll do some troubleshooting this weekend!

 

[CarpCharacin]

Any modifications done on your site pertaining to Showcase Ratings and Reviews?

Nope, no modifications to showcase ratings and reviews. It even shows up in the moderator log for the showcase item as "Showcase review approved".

I'll do some troubleshooting this weekend!

Thanks Bob.

 

[Bob]

Nope, no modifications to showcase ratings and reviews. It even shows up in the moderator log for the showcase item as "Showcase review approved".

okies... that is always step 1 in troubleshooting lol

 

[Bob]

The alert issue AND the moderation queue issue have both been fixed.