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Facebook sharer - og:image not showing up

Discussion in 'Showcase Support' started by Ludachris, Jan 23, 2018.

  1. Jan 23, 2018 #1
    Ludachris

    Ludachris Active Member AMS Premium CAS Premium RMS Premium SC Premium UBS Premium

    Hey Bob, I just tested sharing an item on a FB page. The og:title, og:description and og:URL all worked, but the og:image did not show up in the share. I checked the source code and see the og:image tag filled in with the image URL, and checked that the image is valid. I realize you aren't FB support, but any ideas as to why the item image will not show up when shared on FB? Without the image the share isn't going to be very effective.
     
  2. Jan 24, 2018 #2
    Bob

    Bob Developer Staff Member

    what version of Showcase? If its not SC 2.9.1, then that could be the problem as there have been server changes to the Social Sharing stuff as well as the Open Graph stuff.
     
  3. Jan 24, 2018 #3
    Ludachris

    Ludachris Active Member AMS Premium CAS Premium RMS Premium SC Premium UBS Premium

    That could be it, I'm still running 2.7.3 - even though I feel like I just upgraded yesterday.
     
  4. Jan 24, 2018 #4
    Bob

    Bob Developer Staff Member

    SC 2.8.x and SC 2.9.x have changes made to both social sharing services and OG stuff. When XF updates it, so do I. Facebook has also been making a ton of changes which doesn't help as every time they do, they break something.
     
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