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Can I turn off sportsbook alert?

Discussion in 'Sportsbook Support' started by anhto90, Jul 22, 2012.

  1. anhto90

    anhto90 New Member Sportsbook

    I just installed Sportsbook on my forums. My members seem to like it very much. However, our board is a big board so there are a lot of members comment on an event, even at the same time. Everytime a user comments on a sportsbook event, there will be an alert. I and my members find it a little bit annoying. Is there away I can turn off the alert when there is a user comment on mine or others' sportsbook event?

    And when we comment on an event, the page doesn't reload. It says unspecified error :[
  2. Bob

    Bob Developer Staff Member

    Yes, you go to your Alert Preferences settings and shut them off for Sportsbook, just like you can for Threads... You can turn off Alerts for the following 5 options.


    Receive an alert when someone...
    • Comments on your sportsbook event
      Someone posts a comment on one of your sportsbook events
    • Comments on sportsbook event
      Someone posts a comment to an event that you commented on.
    • Likes your sportsbook event
      Someone likes one of your sportsbook events
    • Likes your sportsbook event comment
      Someone likes a comment you posted on a sportsbook event
    • Settles an Event that you wagered on.
      Someone settles an event that you placed a wager on.
    anhto90 likes this.
  3. anhto90

    anhto90 New Member Sportsbook

    Thank you

    I am getting these 2 errors:

    1. I get this error when I comment on an event. The page doesn't reload. I have to reload it myself in order to see my comment.

    2. When I click on a link to see who likes a comment on a Sportsbook event, I get this error:
    The following error occurred:
    The requested page could not be found.
  4. Bob

    Bob Developer Staff Member

    Found the problem... when I converted stuff away from the "XI" brand, I missed a .js path.

    For a quick fix, you can do a template edit to solve it.

    edit: xi_sportsbook_comment

    Replace the first line:
    <xen:require js="js/xi/sportsbook/comment.js" />
    with this:
    <xen:require js="js/nflj/sportsbook/comment.js" />
    anhto90 likes this.
  5. Bob

    Bob Developer Staff Member

    You'll need to be a little more specific. What LINK? Screen shot?

    I've tried to recreate an issue, but I can't get it to fail. I've liked comments and could get to them just fine via Alerts and the NewsFeed with both friendly and non friendly URLs.
  6. anhto90

    anhto90 New Member Sportsbook

    Thank you. It worked.

    here, when i click on 2 others to see who are the other two people who liked that comment on sportsbook event, i get the error I mentioned earlier.
  7. Bob

    Bob Developer Staff Member

    right click on the "2 others" and post the actual URL that your site is producing (you can PM if you want).
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