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Another Help Question

Discussion in 'Showcase Support' started by AbnVet, May 7, 2014.

  1. AbnVet

    AbnVet New Member Showcase

    Im sorry to be such a pain. As I get further along I run into more things.

    I am using xenporta and I have been able to get promoted showcases block to work properly however I cannot get the recent showcase block to work. I have posted screenshots for your review. Could you please advise 1.png 2.png
     

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  2. AbnVet

    AbnVet New Member Showcase

    additionally I have tried the block in all positions
     
  3. Bob

    Bob Developer Staff Member

    Is the Category actually selected?
     
  4. Bob

    Bob Developer Staff Member

    Edit the block, make sure the category is selected (actually click on it) and save the block again (this will clear cache).
     
  5. AbnVet

    AbnVet New Member Showcase

    yes I have National Guard Jobs category selected. I have it working for featured jobs
     
  6. Bob

    Bob Developer Staff Member

    not sure what the heck would cause it then. IF that category is NOT selected (which it LOOKS like it is NOT in the screen shot), then no items will be queried. That is why I asked you to EDIT it AGAIN, click on the category and save (AGAIN).

    Next step is giving me access to your DB so that I can verify that the category values are being set in the XenPorta tables (you asked about other lingering issues because of permissions, this could be one of them).

    There is nothing wrong with the block itself (it hasn't change in 2 years). If there was a problem with the block itself, it would be a problem for everyone, so it comes down to 2 things. either the category is NOT selected (makes the most sense) or there are some lingering permissions issues still from when you moved things around yesterday.
     
  7. AbnVet

    AbnVet New Member Showcase

    I just sent you a pm
     
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