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Install Problem

Discussion in 'Showcase Support' started by Russ, Oct 23, 2013.

  1. Russ

    Russ New Member AMS Premium RMS Premium SC Premium UBS Premium

    Hey Bob,

    Trying to install this on a new site of ours, uploaded all the files appropiately... run the XML

    and get this:

    Server Error
    Mysqli statement execute error : Duplicate entry 'showcase_comment' for key 'PRIMARY'
        Zend_Db_Statement_Mysqli->_execute() in Zend/Db/Statement.php at line 297
        Zend_Db_Statement->execute() in Zend/Db/Adapter/Abstract.php at line 479
        Zend_Db_Adapter_Abstract->query() in NFLJ/Showcase/Install.php at line 156
        NFLJ_Showcase_Install->_installVersion1() in NFLJ/Showcase/Install.php at line 63
        call_user_func() in XenForo/Model/AddOn.php at line 215
        XenForo_Model_AddOn->installAddOnXml() in XenForo/Model/AddOn.php at line 169
        XenForo_Model_AddOn->installAddOnXmlFromFile() in XenForo/ControllerAdmin/AddOn.php at line 187
        XenForo_ControllerAdmin_AddOn->actionInstall() in XenForo/FrontController.php at line 337
        XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
        XenForo_FrontController->run() in /home/site/public_html/admin.php at line 13

    It hasn't been installed before on here... so I'm a little confused heh

    We just installed this not too long ago on our main site on the same server(which we've since removed it to install on this new site)

    I dug in phpmyadmin found these tables:


    But not sure what the next step would be :) thanks. Should note I tried health file check too.
  2. Bob

    Bob Developer Staff Member

    That error is happening because the content type 'showcase_comment' is already in the content type table and you are trying to run the install again (its in step 1). Start a PM with me and I can walk you through properly removing everything again to run a FRESH install. Its not just the xf_nflj_showcase tables that you need to remove.
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