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Unable to hard delete an Item

Discussion in 'Showcase Support' started by smartpixels, Sep 5, 2013.

  1. smartpixels

    smartpixels New Member Showcase

    with message "Please enter a message with at least 60 characters"

    I am not sure whether it is an bug or a configuration problem. I am trying to delete with super admin so no question about permissions.
  2. Bob

    Bob Developer Staff Member

    Im not even sure where that is coming from, cause Showcase doesn't have a message like that. The closes it has is

    Phrase: nflj_showcase_please_enter_message_with_no_more_than_x_characters

    Please enter a message with no more than {count} characters on Tab {tab}
    <br />
    Tab {tab} message is over by {over} characters
    Do you have any addons that have a Minimum character setting for Threads/Posts maybe? It could be that when you are attempting to delete a showcase with an associated discussion thread and then showcase makes a post to that threads saying that it has been removed, the Datawriter is throwing an error for minimum character count because the message is less than 60 characters long.
  3. Bob

    Bob Developer Staff Member

    I found this addon that has the exact phrase you posted: http://xenforo.com/community/resources/minimum-post-length-enforcer.1792/

    The message that showcase posts to a thread upon hard delete is less than 60 characters in length.

    edit the Phrase: nflj_showcase_item_has_been_removed

    and change: "This showcase item has been removed." to a sentence that has at least 60 characters in it and then run a test. I just tried it and it worked for me.
    smartpixels likes this.
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