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Server error when clicking an item

Discussion in 'Showcase Support' started by Stuart Wright, Sep 23, 2013.

  1. Stuart Wright

    Stuart Wright Member Showcase

    This could be related to any number of server related things going on at the moment (like having just done another test import and the search not working).

    But when I click on an item in the showcase, I get

    Server Error
    Undefined offset: 423586

    1. XenForo_Application::handlePhpError() in NFLJ/Showcase/Model/Item.php at line 566
    2. NFLJ_Showcase_Model_Item->getAndMergeAttachmentsIntoItem() in NFLJ/Showcase/Model/Item.php at line 445
    3. NFLJ_Showcase_Model_Item->prepareItem() in NFLJ/Showcase/ControllerPublic/Index.php at line 286
    4. NFLJ_Showcase_ControllerPublic_Index->actionItem() in XenForo/FrontController.php at line 337
    5. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
    6. XenForo_FrontController->run() in /home/sites/avforums/public_html/community/index.php at line 13
     
  2. Bob

    Bob Developer Staff Member

    that doesn't give me anything to go off of. I'd need the full error message.

    Did you wipe the DB prior to the new import?
     
  3. Stuart Wright

    Stuart Wright Member Showcase

    No, we can't wipe the DB. We shouldn't need to and we can't for practical reasons.

    The full error is:
    ErrorException: Undefined offset: 423586 - library/NFLJ/Showcase/Model/Item.php:618
    Generated By: Stuart Wright, 18 minutes ago
    Stack Trace
    #0 /home/sites/avforums/public_html/community/library/NFLJ/Showcase/Model/Item.php(618): XenForo_Application::handlePhpError(Array) #1 /home/sites/avforums/public_html/community/library/NFLJ/Showcase/Model/Item.php(477): NFLJ_Showcase_Model_Item->getAndMergeAttachmentsIntoItems(Array) #2 /home/sites/avforums/public_html/community/library/NFLJ/Showcase/ControllerPublic/Index.php(71): NFLJ_Showcase_Model_Item->prepareItems() #3 /home/sites/avforums/public_html/community/library/XenForo/FrontController.php(337): NFLJ_Showcase_ControllerPublic_Index->actionIndex(Object(XenForo_RouteMatch)) #4 /home/sites/avforums/public_html/community/library/XenForo/FrontController.php(134): XenForo_FrontController->dispatch() #5 /home/sites/avforums/public_html/community/index.php(13): XenForo_FrontController->run() #6 {main}
    Request State
    array(3) { ["url"] => string(43) "http://www.avforums.com/community/showcase/" ["_GET"] => array(0) { } ["_POST"] => array(0) { } }
     
  4. Bob

    Bob Developer Staff Member

    I ask questions, because I don't know what you've done or have not done. Asking if you wiped the DB prior to doing "ANOTHER TEST IMPORT" is extremely important as you might have wiped core XF tables, but not showcase tables which would cause HUGE errors, specially with attachments.

    When you have time, can you PC me login credentials again so I can see what might be going on?
     
  5. Stuart Wright

    Stuart Wright Member Showcase

    Jake is handling the imports, so I'm not worried about what is happening.
    PC on its way.
     
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