There are 3 Rating System types that each category can have:
- No Ratings
- Rating Only
- Rate & Review
Ratings Only is an AJAX rating system, ie, you simply click on the star and it is "rated" (and all the ajax magic happens)
Rate & Review will pop up an overly (similar to the Resource Manager) and depending if you force a review, you can either submit just the rating or fill in the appropriate information for the review.
Each category has these settings. There is not a GLOBAL setting. If you create an item in Category A and move it to Category B, it is Category B's settings that take effect, not the category that you created it in (so keep that in mind). There is also no inheritance, ie, child cats do not inherit the parent settings.
There are 2 permissions associated with ratings:
- Rate & Review Items
- Rate & Review Own Items
Rate & Review Items = permission to rate any item in the system.
Rate & Review Own Items = IF the person has the Rate & Review Items permission set, then are they also able to rate/review their own if this one is ALSO set. You MUST have both set to be able to rate your own items. You can't just set this one as it does nothing without the other.
The ONLY place that you can rate an item is on the ITEM PAGE itself (in the Item Sidebar).
Also, when the person has permission to rate and has not yet rated the item, it will say "Rate this Item: ____ * * * * *" When they have already rated OR do not have permission, it will say "Rating: _____ * * * * *"
Only other thing I can think of would be to make sure the js files for showcase were properly uploaded.
