Your username here MUST MATCH your XenForo username (connected to your XF license).

    Once you have registered here, then you need to start a conversation at xenforo.com w/Bob and provide the following:
    1. Your XenForo License Validation Token
    2. The Domain Name associated with the License
    NOTE: Your account will be validated once ALL requirements are verified/met. Thank you for your patience.

Resolved Urgent AMS upgrade

Discussion in 'AMS Support' started by Twisted_pepper, May 29, 2020.

  1. Twisted_pepper

    Twisted_pepper New Member AMS Premium UBS Premium

    Hi Bob, installing the latest AMS has literally killed my site. It's all white and stuck on admin.php?tools/run-job
    Any ideas please?
  2. Bob

    Bob Developer Staff Member

    Hello :)

    Going to need a bit more information.

    You say "installing", so is this a FRESH INSTALL or is this an UPGRADE from a previous AMS version (and if so, what was the previous version of AMS that you were upgrading from)?

    Also, which version of XF?

    Things like this I really need access to the site and DB, so could you inbox me Admin CP credentials (full admin) as well as phpMyAdmin credentials?
    Twisted_pepper likes this.
  3. Twisted_pepper

    Twisted_pepper New Member AMS Premium UBS Premium

    Hi Bob,
    En-route my friend. Thank you
  4. Bob

    Bob Developer Staff Member

    This has been resolved!

    The issue was due to a poorly coded addon causing issues and conflicts with other addons and other process. The poorly coded addon has been removed and the AMS upgrade has been finished. Site is back up and running. Thank you @MattW for the help ;)
    joec, MattW and Twisted_pepper like this.
  5. Twisted_pepper

    Twisted_pepper New Member AMS Premium UBS Premium

    Absolutely. Thanks to you both.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.