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Showcase error

Discussion in 'Showcase Support' started by OUTL4W, Dec 14, 2016.

  1. OUTL4W

    OUTL4W New Member AMS Showcase

    for some reason this just started happening....My other site on the same server that doesn't have showcase installed is functioning correctly...so I don't think its a server error or is it?

    An exception occurred: copy(/home/myWebsite/public_html/forums/data/showcase/0/4-455a0ff6347ad9ce7c87ac249e3a986b.jpg): failed to open stream: No such file or directory in /home/myWebsite/public_html/forums/library/NFLJ/Showcase/Helper/Image.php on line 1009

    1. XenForo_Application::handlePhpError()
    2. copy() in NFLJ/Showcase/Helper/Image.php at line 1009
    3. NFLJ_Showcase_Helper_Image->saveToPath() in NFLJ/Showcase/Deferred/Thumbnail.phpat line 75
    4. NFLJ_Showcase_Deferred_Thumbnail->execute() in XenForo/Model/Deferred.php at line295
    5. XenForo_Model_Deferred->runDeferred() in XenForo/Model/Deferred.php at line 429
    6. XenForo_Model_Deferred->_runInternal() in XenForo/Model/Deferred.php at line 374
    7. XenForo_Model_Deferred->run() in XenForo/ViewRenderer/Abstract.php at line 352
    8. XenForo_ViewRenderer_Abstract::hasManualDeferredToRun() inXenForo/ViewRenderer/Json.php at line 147
    9. XenForo_ViewRenderer_Json::_addDefaultParams() in XenForo/ViewRenderer/Json.php at line 185
    10. XenForo_ViewRenderer_Json::jsonEncodeForOutput() inXenForo/ViewAdmin/Error/ServerError.php at line 47
    11. XenForo_ViewAdmin_Error_ServerError->renderJson() inXenForo/ViewRenderer/Abstract.php at line 227
    12. XenForo_ViewRenderer_Abstract->renderViewObject() in XenForo/ViewRenderer/Json.phpat line 88
    13. XenForo_ViewRenderer_Json->renderView() in XenForo/FrontController.php at line 607
    14. XenForo_FrontController->renderView() in XenForo/FrontController.php at line 158
    15. XenForo_FrontController->run() in /home/myWebsite/public_html/forums/admin.php at line 13
  2. Bob

    Bob Developer Staff Member

    Either the /data/showcase directory was Deleted OR Permissions on that directory were changed (neither of which the ADDON itself would do). If the /data/showcase directory was deleted by accident, the only way to get it back would be from a Backup.

    Can you verify that there is a directory /data/showcase (as well as sub directories /data/showcase/0, /data/showcase/category_image, /data/showcase/no_image).
  3. OUTL4W

    OUTL4W New Member AMS Showcase

    it was my bad....somehow the data folder got dragged into another folder so I just dragged the data folder back to /forums and once that was done...everything back to normal
  4. Bob

    Bob Developer Staff Member

    Oh good! Was hoping it was something really SIMPLE! Please keep an eye on it in case something else pops up.
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