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Reminder is not send

Discussion in 'Pickem Support' started by Wasserlasser, Sep 20, 2015.

  1. Wasserlasser

    Wasserlasser New Member Sportsbook Pickem

    Hi,

    my reminders don't send.
    It should have been sent 24 and 48 hours before that date (9/21/15) , right?

    Wasserlasser

    ScreenHunter_356 Sep. 20 11.19.jpg
     
  2. Bob

    Bob Developer Staff Member

    They only get sent out if you have not yet made your picks. If you have made your picks, there is no reason to send out a reminder. THe entire purpose is to alert those who have NOT yet set their picks. And of course, they are only sent out to those that are in the specific pool. Each Pool sends out its own alert reminders.

    Also, they have to be enabled per individual:

    On the picks page, this is what it looks like when you have the email reminders ENABLED (you click the Disable Email Reminders link to DISABLE them).
    Selection_015.png


    On the picks page, this is what it looks like when you have the email reminders DISABLED (you click the Enable Email Reminders link to ENABLE them).
    Selection_016.png
     
  3. Wasserlasser

    Wasserlasser New Member Sportsbook Pickem

    Which page is this? I am sure I have NOT enabled them.
     
  4. Bob

    Bob Developer Staff Member

    Its on the "Manage Your Picks" page in the Sidebar. They are disabled by default, so you need to ENABLE them if you want them.
     
    Wasserlasser likes this.
  5. Wasserlasser

    Wasserlasser New Member Sportsbook Pickem

    There sure is :)

    Thanks
     
  6. Bob

    Bob Developer Staff Member

    btw, I am OPEN to adding some additional functionality to this. Its been the same since day 1 (4.5 years ago). If there is something I can add/modify to make it easier for people to figure out, then I am all for that. Also, if you think it would be good to send alerts even if they have made their picks, that could be an OPTION (either global or per individual). Feel free to create a thread in the Pickem suggestions forum if that is the case ;)
     
  7. Wasserlasser

    Wasserlasser New Member Sportsbook Pickem

    Will do. I will upload the German and French language pack in the next couple of days as I am using it for the German hockey leagues and then the NHL.

    Nice work with the whole thing, I like it :)
     
    Bob likes this.
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