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No tab to submit articles

Discussion in 'AMS Support' started by Daver, Feb 16, 2020.

  1. Daver

    Daver New Member AMS

    Permissions all set, too?
     
  2. Bob

    Bob Developer Staff Member

    If you can not see the "Articles" tab, that means that you do not have the correct permissions set.

    What does the permissions analyzer show (post a screen shot), for your user and the permission "View article management system".

    Selection_366.png

    Also, what about THESE permissions (please post screen shots so that I can see the Final Value of the permission for you)...

    Selection_367.png

    ALSO.... have you set any AMS Category Permissions?
     
  3. Daver

    Daver New Member AMS

    AMS.png

    All permissions are set to yes and no tab to submit?
     
  4. Bob

    Bob Developer Staff Member

    That only tells me that the VIEW permission has been set.
    Please post screen shots of THESE permissions as they control whether the "Add article..." button is displayed.

    Selection_367.png
     
  5. Daver

    Daver New Member AMS

    AMS2.png
     
  6. Bob

    Bob Developer Staff Member

    I asked you to post screen shots of the PERMISSIONS ANALYZER for your user, your screen shot is NOT of the PERMISSIONS ANALYZER like my example shows. Its the FINAL VALUE that is important, not what the value is in one user group.

    Admin CP >> Groups & permissions >> Analyze permissions.

    Selection_368.png


    On the Global Permissions tab, enter your username and click Analyze.

    Selection_369.png

    Scroll down to the AMS Article permissions and expand the permissions (click details) that I have circled in this screen shot.

    Selection_370.png

    If the FINAL value of the "Create articles" permission is Yes, then I will need you to provide me login credentials (Admin CP) to do some advanced troubleshooting on your site.
     
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