Issue installing

[picom]

Hi there,

Just purchased the showcase addon.

when installing into my forum I get the following error

Server Error
Mysqli prepare error: Unknown column 'category_options' in 'field list'

1. Zend_Db_Statement_Mysqli->_prepare() in Zend/Db/Statement.php at line 115
2. Zend_Db_Statement->__construct() in Zend/Db/Adapter/Mysqli.php at line 381
3. Zend_Db_Adapter_Mysqli->prepare() in Zend/Db/Adapter/Abstract.php at line 478
4. Zend_Db_Adapter_Abstract->query() in NFLJ/Showcase/Install/Controller.php at line 39
5. NFLJ_Showcase_Install_Controller::install()
6. call_user_func() in XenForo/Model/AddOn.php at line 215
7. XenForo_Model_AddOn->installAddOnXml() in XenForo/Model/AddOn.php at line 169
8. XenForo_Model_AddOn->installAddOnXmlFromFile() in XenForo/ControllerAdmin/AddOn.php at line 188
9. XenForo_ControllerAdmin_AddOn->actionInstall() in XenForo/FrontController.php at line 351
10. XenForo_FrontController->dispatch() in XenForo/FrontController.php at line 134
11. XenForo_FrontController->run() in /home/politic1/public_html/admin.php at line 13

I have updated to the latest Xenforo in case that was the problem but it appears to still be giving me the same issue.

Thanks for any help.

 

[Bob]

Is this on a server or local machine? Reason I ask is that I need phpMyAdmin access (which I can't get if you are just testing on your local host). If its on a server, please inbox me phpMyAdmin access so I can see what SQL was run and what wasn't.

 

[picom]

Hi

My server does not allow remote phpmyadmin access, the only way to gain access is with the main cpanel password and username. Using Stable-host.

 

[Bob]

That's fine. Most people that need support have to give me their cPanel login and change the password after I am done doing what I need to do. I've logged in to 1000's of XenForo sites cPanels over the years. Its common practice to secure phpMyAdmin that way. I literally takes me a few minutes to check out the DB, fix anything that is not right and then have you try and run the installer again.

 

[picom]

Just wanted to say that Bob sorted my problem out, great service and a great guy!