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Unread Articles indicator on Articles Tab not clearing when deleted unread articles?

Discussion in 'AMS Support' started by tonmo, Nov 20, 2019.

  1. tonmo

    tonmo New Member AMS

    I got an admin alert about a new article being posted that needed to be reviewed. I decided to reject / delete the submission, but the new article notification / badge is not clearing:

    upload_2019-11-20_9-1-4.png

    I've confirmed there are no unread articles or article comments. Thoughts on how to clear? I guess it's a caching issue? I've confirmed with a test user that it's not happening with everyone; believe it's just my account.

    I should add, I confirmed this is happening on my account in separate browsers (chrome/firefox and incognito/private)
     
    Last edited: Nov 20, 2019
  2. Bob

    Bob Developer Staff Member

    Its a known design issue (happens in XenForo Media Gallery as well and I use XFMG's implementation to standardize this). Its session based cache issue. What's happening, is that when the session starts, it captures any new/unread articles for the viewing user and stores those ID's in cache (and the cache is only updated when you perform a READ action on an article, so when you delete an article, that does not involve a READ MARKING action, so the cache is not updated). It will clear itself eventually (IIRC, 15 minutes).
     
  3. tonmo

    tonmo New Member AMS

    Makes sense, thanks -- for the record, though, still not cleared. I'll report back when it does :)
     
    Bob likes this.
  4. tonmo

    tonmo New Member AMS

    Believe it or not, this still has not cleared. I'm quite sure this is a "me" problem and not related to this add-on, but Bob if you have any suggestions, I'm all ears :unsure: ...
     
  5. Bob

    Bob Developer Staff Member

    Have you LOGGED OUT? If not, log out, then log back in (so the previous session actually ends and a new session actually starts).
     
  6. tonmo

    tonmo New Member AMS

    I did, and just tried that again (also logged out from phone)... everything else functioning normally on the board.
     
  7. tonmo

    tonmo New Member AMS

    maybe i should logout and stay logged out for some time... guess i'll try that.
     
  8. tonmo

    tonmo New Member AMS

    that didn't do it either (over an hour). I'll disable some other add-ons / keep troubleshooting.
     
  9. tonmo

    tonmo New Member AMS

    lol click "Mark Read" solved that
    :whistle:
    upload_2019-11-22_12-47-42.png
     
    Bob likes this.
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