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Unread Articles indicator on Articles Tab not clearing when deleted unread articles?

Discussion in 'AMS Support' started by tonmo, Nov 20, 2019.

  1. Nov 20, 2019 #1
    tonmo

    tonmo New Member AMS Premium

    I got an admin alert about a new article being posted that needed to be reviewed. I decided to reject / delete the submission, but the new article notification / badge is not clearing:

    upload_2019-11-20_9-1-4.png

    I've confirmed there are no unread articles or article comments. Thoughts on how to clear? I guess it's a caching issue? I've confirmed with a test user that it's not happening with everyone; believe it's just my account.

    I should add, I confirmed this is happening on my account in separate browsers (chrome/firefox and incognito/private)
     
    Last edited: Nov 20, 2019
  2. Nov 20, 2019 #2
    Bob

    Bob Developer Staff Member

    Its a known design issue (happens in XenForo Media Gallery as well and I use XFMG's implementation to standardize this). Its session based cache issue. What's happening, is that when the session starts, it captures any new/unread articles for the viewing user and stores those ID's in cache (and the cache is only updated when you perform a READ action on an article, so when you delete an article, that does not involve a READ MARKING action, so the cache is not updated). It will clear itself eventually (IIRC, 15 minutes).
     
  3. Nov 20, 2019 #3
    tonmo

    tonmo New Member AMS Premium

    Makes sense, thanks -- for the record, though, still not cleared. I'll report back when it does :)
     
    Bob likes this.
  4. Nov 22, 2019 #4
    tonmo

    tonmo New Member AMS Premium

    Believe it or not, this still has not cleared. I'm quite sure this is a "me" problem and not related to this add-on, but Bob if you have any suggestions, I'm all ears :unsure: ...
     
  5. Nov 22, 2019 #5
    Bob

    Bob Developer Staff Member

    Have you LOGGED OUT? If not, log out, then log back in (so the previous session actually ends and a new session actually starts).
     
  6. Nov 22, 2019 #6
    tonmo

    tonmo New Member AMS Premium

    I did, and just tried that again (also logged out from phone)... everything else functioning normally on the board.
     
  7. Nov 22, 2019 #7
    tonmo

    tonmo New Member AMS Premium

    maybe i should logout and stay logged out for some time... guess i'll try that.
     
  8. Nov 22, 2019 #8
    tonmo

    tonmo New Member AMS Premium

    that didn't do it either (over an hour). I'll disable some other add-ons / keep troubleshooting.
     
  9. Nov 22, 2019 #9
    tonmo

    tonmo New Member AMS Premium

    lol click "Mark Read" solved that
    :whistle:
    upload_2019-11-22_12-47-42.png
     
    Bob likes this.
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