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Some questions on Showcase 2.6.0 Beta upgrade

Discussion in 'Showcase Support' started by NinaMcI, May 31, 2016.

  1. May 31, 2016 #1
    NinaMcI

    NinaMcI Member Showcase

    Hi,

    I've just upgraded to Showcase 2.6.0 and there are a couple of things I'm having difficulties with.

    In article view, no snippet text shows despite checking Show Item Snippet & setting Item Snippet Length to 500.

    In List view on category pages, the ratings don't show despite checking
    • Show Author Rating (AV, NV, NVII, LV)
    • Show Average User Rating (AV, NV, NVII, LV)
    Any help with this would be very much appreciated.

    Thanks :)
     
  2. May 31, 2016 #2
    Bob

    Bob Developer Staff Member

    Do you have any outdated templates? That would cause both issues. If you send me a an Admin Login, I can check things out for you.
     
  3. May 31, 2016 #3
    NinaMcI

    NinaMcI Member Showcase

    I have merged all reverted any outdated templates.
    REMOVED
    Thanks
     
  4. May 31, 2016 #4
    Bob

    Bob Developer Staff Member

    MERGING can cause problems as the XF merging system is NOT perfect (specially in complex templates). I had a case just a few days ago that the AUTO merging caused serious issues between someones customization and the MAJOR changes that were made. It screwed up the templates royally (which is why I mention that you might have to REVERT if you have problems and reapply customization to the reverted template).

    btw, this is a PUBLIC THREAD. Don't post Admin login credentials in public. Send me an inbox please :) (also, include the URL to your site)
     
  5. May 31, 2016 #5
    Bob

    Bob Developer Staff Member

    That is because you are using MODULAR layout and when you do that, those GLOBAL settings do not take effect as you set those same settings in the Modular Layout options on the category. I'll respond more in the Private Message.
     
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