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Resolved [Ozzy fixed the bug in his Badges Addon] Issue with Showcase Item count Criteria and Member Upgrades

Discussion in 'Showcase Support' started by DaveM, Jan 21, 2022.

  1. DaveM

    DaveM Member Showcase

    I am trying to get my members upgraded when they have added X amount of items to Showcase. I am using the criteria below and have it set to 1. However it does not seem to be doing anything. My member is online and has been for most of today.


    These are the members stats


    I have also manually run the cron


    Last edited: Jan 21, 2022
  2. Bob

    Bob Developer Staff Member

    If you are asking me if there is anything wrong with the CRITERIA, the answer is no. Showcase does not in anyway, control Promotions, that is 100% Core XF.

    The criteria is SIMPLE, it just checks to see if the xa_sc_item_count field in the xf_user table meets the criteria that you set.

    An easy way to test criteria is by creating a NOTICE with the same criteria. I am sure YOU have at least 1 Showcase Item, so create a notice and use that same criteria and you should see the notice. I just tested this on FIVE of my sites that use showcase and the notice displays, which means there is nothing wrong with the Criteria "Showcase: user has added at least X items".

    Give that a quick test :)
  3. Bob

    Bob Developer Staff Member


    As you can see, I see this notice, because I've added at least 1 showcase item. So the Criteria "Showcase: User has added at least X items" works just fine. Criteria either works or it doesn't (its a shared system that is used in Notices, Trophies, Promotions etc...

  4. Bob

    Bob Developer Staff Member

    Also works fine for Awarding Trophies... so ya, if there was a problem with the Criteria, it would not work AT ALL. It does't work for Notices and Trophies and NOT promotions.



  5. DaveM

    DaveM Member Showcase

    Let me see what more I can find out and play with it a bit more on other things as you said.
  6. Bob

    Bob Developer Staff Member

    btw, User Group Promotions work just fine as well. I created a new User Group called "Test Group", then I created a new User Group Promotion titled "Promotion to Test Group" and set the criteria to "Showcase: User has added at least X items" and let the system do its thing and I just was promoted into that new user group.

  7. DaveM

    DaveM Member Showcase

    Right I found the issue it seems to be [OzzModz] Badges 2.2.1 Patch Level . When I disable this add on it works using the notice.

    Thank for your help with this.
    Last edited: Jan 22, 2022
    Bob likes this.
  8. Bob

    Bob Developer Staff Member

    If you'd like me to troubleshoot on your site, start a conversation with me and provide me with admin CP login credentials to your site (I will need all the appropriate admin permissions). I can do this tomorrow for you :)
  9. DaveM

    DaveM Member Showcase

    @Bob Thanks a ton Ozzy has issues an update for his add on and now it works. This one got me as the upgrade was for the Badges add on :giggle:
    Bob likes this.
  10. Bob

    Bob Developer Staff Member

    Glad its all sorted :)
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