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Can you explain which XF and AMS version you're using?
I just did a test, it seems the original prefixs need to be removed as i have set a new 1 and its workingWait.. Did you check your prefixes and the description?
yes i did, i had to manually re add the new made prefixs, however there could of been a better solution but the way i did it worked for me.Did you make an Upgrade from AMS 2.1.4 ??
Maybe an edit and save resolved the problem.
Lovely no drama, thank you for the informationThere is a Core XF Function that is run during the upgrade process that creates 2 new phrases for each prefix. Its a Core XF function, not something I wrote. Its the same function that XF used to create the new phrases for Thread Prefixes and what the XFRM uses to create the new phrases for Resource Prefixes.
I've seen a couple people that for what ever reason the core XF process didn't create some of the new description and help phrases for an existing prefix. I've reported it to XF and have not header back yet. I've done dozens of upgrades and not had the issue yet, so its not a bug that is common and effecting everyone and those can be really hard to track down.
Anyway, its something that I am already aware of as its happened to a couple people (not just with AMS, but Thread prefixes and Resource Prefixes as well).