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One player has duplicate games being credited

Discussion in 'Pickem Support' started by David Denton, Sep 12, 2022.

  1. Sep 12, 2022 #1
    David Denton

    David Denton New Member AMS Pickem Sportsbook

    This only happened with one player



    upload_2022-9-12_18-11-11.png

    He should have only 7 points instead of 14.

    upload_2022-9-12_18-14-10.png

    The player shares their computer with another player so I wonder if that caused the glitch.

    More importantly is there any way to correct his score going into week 2?

    Thanks in advance.
     
  2. Sep 12, 2022 #2
    Bob

    Bob Developer Staff Member

    Troubleshooting this would only be possible on your site (and database).

    Start a conversation with me and include Admin credentials as well as phpMyAdmin credentials.

    Its ACTING like there are duplicate records in the picks table (which should not be allowed due to unique index). I will need to verify that myself, hence the need for DB access.

    No, only Survivor (and only the ability to manage Strikes and Status, not setting/changing picks).
     
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